Have a question or need assistance? We're here to help! Reach out to us and we'll get back to you as soon as possible.
For all inquiries including technical support, billing questions, feature requests, GDPR requests, or any other questions. Please include as much detail as possible in your message for faster assistance.
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You can update your preferences from your account settings in the app, or contact us and we'll help you make the changes.
First, check your spam folder and ensure your contact information is correct. If the issue persists, contact us with your account details.
You can cancel anytime from your account settings or through your App Store subscription management. You can also email us for assistance.
Our system monitors prefectures 24/7 and sends alerts within 2 minutes of detecting an available appointment slot.
Currently, each subscription covers one prefecture and appointment type. You can change your selection anytime from your account settings.
Yes! We use industry-standard encryption and never share your data with third parties. See our Privacy Policy for more details.
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